Free Returns
Returns are allowed within 14 days in the EU.
Trusted by over 3,000 customers.
Read reviews on our Review Page and Trustpilot.
Secure Payment
Paypal, Apple-Pay, Klarna and all major credit and debit cards accepted.
Frequently asked questions
WHERE DO YOU SHIP FROM?
All orders are shipped from Kalmar, Sweden.
WHY HAVEN'T I RECIVED A CONFIRMATION LETTER
Check the spam or spam tray, your confirmation email may be there.
If you do not find it, you can write to support@doncedelasense.com and we’ll locate it. If it’s necessary, we would change the purchase email and forward it.
HOW LONG DOES DELIVERY TAKE?
Sweden
Service Point: 1–4 business days
First Class: 1–2 business days
Europe
Service Point: 3–7 business days
First Class: 2–4 business days
Outside EU
Standard: 7–15 business days
All orders are carefully packed and dispatched from Kalmar.
DO I PAY CUSTOMS OR DUTIES?
Orders shipped outside the EU may incur customs fees or import duties. These are the responsibility of the buyer.
ARE RETURNS FREE?
Returns are free within EU countries.
We keep the process simple and considered.
For customers outside the EU, return costs may apply.
HOW SHOULD I CARE FOR MY GARMENT?
Each item includes individual care instructions.
For delicate fabrics such as wool or linen, we recommend dry cleaning or gentle hand washing. Avoid machine drying to preserve structure and longevity.
HOW CAN I CONTACT YOU?
You can reach us through our contact form.
We reply within 24 hours, Monday to Friday.
Archive Sale
Explore one-off garments and past-season favorites, all available in limited quantities.
Opening Hours
Tuesday–Friday
11:00–17:00
Saturday–Sunday
11:00–15:00
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